Siemens UAE Job Openings

Siemens is a global powerhouse focusing on the areas of electrification, automation and digitalization. One of the world’s largest producers of energy-efficient, resource-saving technologies, Siemens is a leading supplier of systems for power generation and transmission as well as medical diagnosis. In infrastructure and industry solutions the company plays a pioneering role.

Sales Manager - Long Term Service Agreements (Gas Turbines)Locations: Jebel Ali, UAE Job Family: Sales

We are recruiting a Sales and Marketing Project Manager for Long Term Service Agreements for Large Gas Turbines to join Siemens Power Generation Services (PS PG) in Dubai, UAE. You will be part of a permanently employed marketing and sales service team who will lead the sales activities for O&M, LTP and FSM projects. The role will provide you with lots of variety, learning opportunities and a good team culture. We offer a competitive basic salary, generous holiday allowance, bonus scheme and pension.

What are my responsibilities?
·        Evaluating customer requirements and developing a solution to meet those requirements; definition of the project marketing and sales strategy
·        Leading the negotiation team (Commercial, Legal, Technical)
·        Leading the proposal preparation process incl. LoA for Long Term Service Agreements on large gas turbines as
-        Operation and Maintenance (O&M)
-        Life Time Management (LTP)
-        Full Scope Maintenance (FSM)
-        Change Mode contracts
·        Risk management for long term service contracts
·        Negotiating offers with customers
·        Be the customer advocate within the Siemens organization, taking responsibility for all customer activities ensuring a timely and positive outcome
·        Building key relationships with at all levels both internally and externally
·        Handover to implementation

What do I need to qualify for this job?

Skills:
·        Has the ability to communicate, influence and present effectively at all levels within Siemens and customers
·        Strong team leadership to ensure common understanding and achievement of agreed objectives
·        Good interpersonal skills, with experience working with people from multiple disciplines Possesses good organizational skills
·        Excellent presentation, oral and written communication skills for interfacing with customers
·        Effective and proven commercial negotiation skill
·        Strong financial acumen, contractual and commercial awareness
·        Self-motivated and able to open up new opportunities

Experience:
·        Degree in Electrical, Mechanical or Engineering or other related field
·        5+  years of sales and marketing experience in the power plant (desirable) industry
·        Demonstrable approach to Effective Team leadership
·        Good track record of sales in the industry
·        Experience in Middle East market with Contracting Relationships
·        Background in Combined Cycle Power Plants (CCPP, H-, F- and E-class technology, Mods&Ups, Repairs)


How do I apply?
We are looking forward to receiving your online application.  Please ensure you complete all areas, of the application form, to the best of your ability as we will use this data to review your suitability for the role.


What else do I need to know?
Siemens is dedicated to quality, equality, and valuing diversity, and we welcome applications that reflect the diversity of the communities within which we work.
Requisition ID: 240140
Organization: Power Generation Services
Career Level: Experienced Professional
Full time only

Installation Supervisor (GIS HV)Locations: Dubai, UAE Job Family: Customer Services

Job ID: 265069
Division:  Energy Management, CS
Location: Abu Dhabi, UAE

Who are we?

As the trusted partner for the development and extension of an efficient and reliable power infrastructure, the Energy Management Division provides utility companies and industries with the portfolio that meets their needs. This includes facilities and systems for the low-voltage and distribution power grid level, smart grid and energy automation solutions, power supply for industrial plants, and high-voltage transmission systems.

The Division develops innovative solutions which have the potential to cope with the new challenges our energy systems worldwide are facing. This includes a growing range such as the efficient transmission of bulk volumes of green power over long distances, enabling dedicated power exchange between power grids, connecting micro grids with the main grids.

The solution concept Totally Integrated Power (TIP) for electrification and especially power transmission and distribution completes the Smart Grid Suite. TIP is based on our comprehensive range of products, systems, and solutions for low, medium and high voltage, rounded out by our support throughout the entire lifecycle – from planning with our own software tools to installation, operation, and services.

What are my responsibilities?

Siemens Energy Management division has an extremely exciting opportunity for an Installation Supervisor to join the Team. You will be responsible for carrying out Installation on Energy Management Projects across the UAE.

Preparations of Lay down (storage) area.
Preparations of method statements & risk assessment.
Preparations of Installation plan.
Installation of GIS as per factory standard / customer requirement.
SF6 gas processing & quality checks.
Preparation of all documents (Marked up drawing’s / SAT reports / Task reports etc)
Carrying out routine maintenance on GIS.
Support during FAT.
What do I need to qualify for this job?

Diploma or ITI (Trades Certificate Approved by Ministry of  UAE)  in  Mechanical or Electrical Engineering.
4-5 years experience.
Good knowledge of installation / lifting of equipment selection of correct slings / belts, position of sling / belts correctly as per load etc.)
Good knowledge SF6 gas handling & operation of gas processing machines.
Ready to work on remote sites.
Capable to understand GIS assembly drawings.
Knowledge of electrical Safety standard, awareness and using of proper PPE
Preferably experience in Siemens GIS or in other manufacturer’s GIS (ABB / TOSHIBA / AREVA etc.)
Knowledge of GIS cleaning / vacuuming / SF6 gas handling /SF6 gauge calibration / Main Contact Resistance etc
Ability to work independently
Preferably with  driving license


Requisition ID: 265069
Organization: Energy Management
Career Level: Early Professional
Full time only

Installation Supervisor (Secondary)Locations: Dubai, UAE Job Family: Customer Services

Job ID: 265070
Division:  Energy Management, CS
Location: Bahrain

Who are we?

As the trusted partner for the development and extension of an efficient and reliable power infrastructure, the Energy Management Division provides utility companies and industries with the portfolio that meets their needs. This includes facilities and systems for the low-voltage and distribution power grid level, smart grid and energy automation solutions, power supply for industrial plants, and high-voltage transmission systems.

The Division develops innovative solutions which have the potential to cope with the new challenges our energy systems worldwide are facing. This includes a growing range such as the efficient transmission of bulk volumes of green power over long distances, enabling dedicated power exchange between power grids, connecting micro grids with the main grids.

The solution concept Totally Integrated Power (TIP) for electrification and especially power transmission and distribution completes the Smart Grid Suite. TIP is based on our comprehensive range of products, systems, and solutions for low, medium and high voltage, rounded out by our support throughout the entire lifecycle – from planning with our own software tools to installation, operation, and services.

What are my responsibilities?

The Installation Supervisor will be responsible for carrying out Installation on Energy Management Projects

What experience do I need to have?

Preparations of Lay down (storage) area.
Preparations of method statements & risk assessment.
Preparations of Installation plan.
Installation of cable trays / cables / termination / earthing etc as per factory standard / customer requirement.
Good understanding of termination drawings / scheme drawings.
Preparation of all documents (Marked up drawing’s / SAT reports / Task reports etc)
Carrying out basic tests on cables
Support site manager in day to day work
What else do I need to know?

Diploma or ITI (Trades Certificate Approved by Ministry of UAE)  in  Mechanical or Electrical Engineering.
4-5 years experience.
Good knowledge of installation / lifting of equipment selection of correct slings / belts, position of sling / belts correctly as per load etc.)
Good knowledge cable tray system / cable glands / cable terminations / earthing work.
Ready to work on remote sites.
Capable to understand layout / scheme  drawings.
Knowledge of electrical Safety standard, awareness and using of proper PPE
Preferably experience in Siemens substations or in other manufacturer’s  (ABB / TOSHIBA / AREVA etc.)
Knowledge of Battery system / capacitor banks / power cables / control cables / master key system / snag clearance etc
Ability to work independently
Preferably with  driving license

Requisition ID: 265070
Organization: Energy Management
Career Level: Early Professional
Full time only

EHS Specialist (UAE National) Locations: Dubai, UAE Job Family: Environmental Protection, Health & Safety

The mission for the Middle East Environmental Protection, Health & Safety team is to operatively establish, maintain and optimize the Environment, Health and Safety Management System (EHSMS) including required certifications according to the business requirements and  directives. He/she consults the  management regarding current and future EHS/regulatory requirements and risks. The Specialist supports together with the management continuous improvement in order to reach world-class EHS within the UAE


What are my responsibilities?

Support Implementation and management of EHS Management Systems
Support Implementation and management of all the required documentation, operational checks and reports for the HSE Management System to be compliant with OHSAS and ISO standards, including corrective and preventive measures
Implement and control effective HSE plans and programmes to guarantee the achievement of individual project objectives
Support the site based EHS engineers ensuring at all times that all site related activities are executed in full compliance with the Head office / Customer EHS requirements
Support with Investigatation into the root cause EHS complaints put forward by staff members, customers, clients and contractors and report the result to the general manager
Work with the EHS internal Auditors and help coordinate their audit schedule
Coordinate and participate in the accidents and near misses investigation and root cause analyses
What do I need to qualify for this job?

Interest in EHS programs, standards, procedures and practices
EHS Management
EHS Standards
Education or experience relating to  EHS or Engineering
Demonstrated ability to work with multicultural teams
Bachelor degree or higher in Engineering discipline
UAE national
What do I need to know?

Must be able to work in a fast paced, multi-cultural environment
Frequent international travel required
How do I apply?

We are looking forward to receiving your on-line application. Please note: only complete application documents – including diplomas, certificates of employment or letter of recommendation respectively – can be considered in the selection process.

Requisition ID: 249680
Organization: Regional Companies
Career Level: Mid-level Professional
Full time only

Senior Image Quality and Clinical Applications Specialist MEA AT/AXLocations: Dubai, UAE Job Family: Customer Services

Job ID: 263300
Division: Siemens Healthineers, Customer Services Clinical Applications
Location: Dubai, UAE

What are my responsibilities?

Siemens Healtineers Dubai is pleased to announce an extremely exciting opportunity to join the Customer Services Clinical Applications team as a Senior Image Quality and Clinical Applications Specialist AT/AX.

The Geographical coverage would include Middle East, Africa and supporting countries outside of this region, where you will provide applications support and Image Quality trouble-shooting for the full range of angiography and interventional modality equipment to new and existing customers in MEA region and surrounding countries, with an ability to focus on key area's related to image quality.

To work at AT/AX hot sites, and address various image quality related topics that will require efficient response times and urgent trouble-shooting
To develop and maintain relationships within the Product team, service department and Siemens Healthineers group to ensure maximum customer satisfaction
To develop and maintain excellent direct relationships with key customers
On a regular basis providing telephonic and remote support to customers and internal personnel, relating to image quality related topics and trouble-shooting
To organize application presentations as required for clinical professionals at customer sites /universities/conferences/study days
To keep up to date with the latest equipment on the market, clinical trends and procedures
To undertake and become certified in the Siemens Application Specialist Education Programme related to AT/AX and image quality focused topics
To support the sales team in the UAE and surrounding countries by carrying out applications training as well as pre and post sales demonstrations of Siemens angiography & interventional equipment, and image quality related items. To support national and local exhibitions with workstation demonstrations and provide support during customer site visits
To maintain and update images on the demonstration equipment
To collect and create images/information to send to new and existing customers as required
To develop and maintain relationships with angiography & interventional applications group(s) at Head Office in Germany
Provide bespoke customer training courses
Keep up to date with current products competitors and Siemens and clinical trends in order to update customers.
What do I need to qualify for the role?

Candidates should be qualified Radiographers with recent clinical experience
Highly effective interpersonal and verbal communication skills
Ability to work successfully independently and as part of a team
Effective planning and organizational skills
Flexibility regarding regular travel throughout the UAE and surrounding countries, and spending significant time away from home during the working week
Registered Radiographer
Experience on Siemens Angiographic equipment, with extensive knowledge in Image Quality adaptations and protocol customizations
Desirable Skills and Experience

Ideal candidates will be Senior Radiographers currently working on a full time basis with angiography & interventional equipment
Expertise in operation of Siemens products highly desirable
Expertise with Image quality of Angiography and Interventional Systems
Experience of teaching in a clinical setting and the confidence to present to groups of people
How do I apply?

We are looking forward to receiving your online application.  Please ensure you complete all areas, of the application form, to the best of your ability as we will use this data to review your suitability for the role.

Requisition ID: 263300
Organization: Siemens Healthineers
Career Level: Experienced Professional
Full time only

Field Service Specialist - Power Generation ServicesLocations: Dubai, UAE Job Family: Customer Service

Job ID: 171969
Job Family: Engineering
Location: Dubai- United Arab Emirates
Mode of employment: Full time only


Overview of role

Performs complex and technically demanding work on-site in a specialized area of Field Service for Gas Turbines, Steam Turbines or Generators. Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is more difficult and complex. Refers only complex, unusual problems to others.


What are my responsibilities?

Performs complex, specialized tasks on turbine and/or generator equipment during new installation, overhaul, repair or modification projects in accordance with Siemens work procedures.
Completes documents of all installations, inspections, maintenance and repair work, and failures.
Performs complex service calls and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution.
Performs assessment of equipment condition and applies repair or improvement measures based on standard catalogue of corrective measures.
Participates in responding to semi-complex service calls.
What do I need to qualify for this job?

At least 5 years experience in Field Service, thereof 1 to 2 years maintenance on prime movers in power stations.
Field Service or Break down Maintenance experience is an advantage.
Over 2 years experience in leading small work groups (up to 5 people)
Advanced knowledge of English written and spoken. Experience in multicultural teams required. Knowledge of German language is an advantage.
What do I need to know?

Willingness to work abroad.
Willingness to do shift work.
Frequent travelling required.
Team Player
Initiative
Result driven
How do I apply?

We are looking forward to receiving your on-line application. Please note: only complete application documents – including diplomas, certificates of employment or letter of recommendation respectively – can be considered in the selection process.

Requisition ID: 265737
Organization: Power Generation Services
Career Level: Mid-level Professional
Full time only

Service Manager / Team Lead Security Systems (ELV)Locations: Dubai, UAE Job Family: Engineering

Job ID: 261875
Location: Dubai, United Arab Emirates
Organization: Building Technologies
Mode of employment:  Permanent, Full time
Languages:  Arabic (Fluent)  / English  (Fluent)

What are my responsibilities?

Responsible for Service Projects costing, budget creation and cost to complete
Responsible for Service Projects proposals creation and submittal
Responsible for site management, team management, service procedures and processes
Ensures that the service works is strictly in accordance with the contract specifications and SLA,  Coordination with Dubai service technical team and engineers. Demonstrate a high level of professional attitude and discipline at project sites and during customer visits .
Ensure that Siemens Management are kept fully informed of all site activity progress.
Responsible for Purchase Orders creation, Liaises with other contractors/sub-contractors, and lead the service team to ensure all site activities or operation are properly coordinated
Responsible for on-site activities, supervision, efficiency and utilization of productive hours
Liaises on site with the customer designated  representatives and demonstrates always a high level of professional attitude and discipline, looking for new business opportunities
Take initiative to generate opportunities for variations, service, maintenance and spare parts business on projects. Ensures that the required quality and standards are achieved in workmanship.
Ensrue service delivery as per service contracts, submit service invoices and money collection                                                                                        
What do I need to apply?

Experience in technical engineering in ELV
Strong experience in IT hardware and networks, Databases, Systems integrations ,
Security systems (CCTV, video matrix, video display walls, VMS, storage, Access Control, ANPR)
Technical Design skills, Documentation control & Troubleshooting
Excellent Communication skills in Arabic and English,
Excellent customer handling skills
Excellent - Medium to large size onsite projects experience in working with IT and ELV systems.


Requisition ID: 261875
Organization: Building Technologies
Career Level: Experienced Professional
Full time only

New Jobs at Ferrari World Abu Dhabi

Farah Experiences LLC was established in 2008 to provide world-class entertainment experiences. Today, the company manages and operates Ferrari World Abu Dhabi , the world’s first Ferrari-branded Theme Park and Yas Waterworld, the UAE’s unique Emirati water theme park.

Millions of satisfied guests have already visited the two iconic family attractions set in the heart of Yas Island, ideally located 10 minutes from Abu Dhabi International Airport, 30 minutes from downtown Abu Dhabi and 45 minutes from Dubai.

Farah Experiences is a wholly owned subsidiary of Abu Dhabi-based Miral Asset Management LLC.

Job Description

Digital & Social Media Executive (UAE National) - (1700002E)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.

In this position you will be taking care of all our media channels, driving their growth by increasing followers and providing outstanding interactions/engagements. You will produce highly integrated campaigns, curate content and engage with our target users across a variety of social media channels. This will be the perfect opportunity to also influence our park experiences and ensure that our guests share their happiest moments when their smiles are widest.
Manage Social Media marketing campaigns and day-to-day activities including:
Curate relevant content to reach target markets.
Create, curate, and manage all published content (images, video and written).
Monitor, listen and respond to users in an appropriate way while cultivating leads and sales. Monitor and remove, when necessary and possible, inappropriate user content.
Conduct online advocacy and open stream for cross-promotions.
Develop and expand community and/or blogger outreach efforts.
Oversee creative design of pages (i.e.: Facebook cover, profile pic, thumbnails, ads, Twitter profile).
Design, create and manage promotions and social advertising campaigns.
Compile report showing results.
Create a brand guideline framework in which social media operates in (for example when to respond, tone of voice etc.)
Create a program to liaise with influencers, bloggers and advocates to increase awareness of the new park.
Become an advocate for the Company in Social Media spaces, engaging in dialogues and answering questions where appropriate.
Develop a strategy and implement a proactive process for capturing customer online reviews. Monitor online ratings and respond accordingly.
Develop a park-wide initiative to encourage guests to share their experiences whilst they are “in the moment”.
Monitor trends in Social Media tools, applications, channels, design and strategy.
Analyze campaigns and translate data into recommendations to improve customer experience and sales.
Performs other miscellaneous support functions as required Website update assistance (English & Arabic)
PR activities  (Media tours, media inquiries, liaise with PR agency)

Qualifications

Higher Secondary or equivalent
2 years’ experience working in the digital space, preferably as a social media executive or Community Executive role planning, writing content and managing social media channels and campaigns in a business environment
Experience working in the leisure, tourism or theme park industry will be an added advantage
Understanding social media and how each platform can be used to develop awareness and engagement with audienceExperienced in running social media campaigns with proven success
Social media reporting
Excellent communicator
Outstanding copywriting and proofing skills
Experience in using analytic tools
Proficiency in writing, speaking, and understanding English & Arabic language.
Ability to multi-task, adapt and react to a fast changing environment

Primary Location: Shared Services
Job: Assistant Managers
Organization: Marketing
 Regular
Job Posting: Mar 15, 2017, 2:47:09 PM


Job Description

Business Development Manager - (17000042)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.

As Business Development Manager you will be responsible for representing Farah Experiences in all liaisons with responsible market. You will have the dedication to create and apply an effective leisure sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with overseas clients.

You will be responsible for facilitating the sale of the park’s products and services in the overseas leisure sector as well as identifying and exploring new ways to generate and maximize revenue for all Farah Experiences facilities.
Assist in the development and implementation of a growth strategy for assigned segment focused both on financial gain and customer satisfaction.
Conduct research to identify overseas customer needs and client profiles.
Arrange business meetings with prospective clients in the UAE representing overseas clients.
Develop strong awareness and understanding of assigned market through in depth research and analysis.
Attend exhibitions and roadshows hosted in assigned region representing Farah Experiences and Yas Island.
Promote the company’s products/services addressing or predicting clients’ objectives.
Prepare sales contracts ensuring adherence to law-established rules and guidelines.
Keep records of sales meetings, revenue, opportunities and leads using the CRM portal.
Provide trustworthy feedback and after-sales support with a focus on ensuring repeat business from overseas clients.
Build long-term relationships with new and existing customers in related market.
Focus on building and expanding network of contacts within the market to ensure to remain aware of all new and planned activity.
Develop entry level staff into valuable salespeople through coaching and feedback.

Qualifications

For you to be an ideal candidate you must have:
A Bachelor’s degree in a business discipline from a recognized educational institution (Postgraduate qualification in a related discipline e.g. marketing, project management will be added advantage)
Minimum 2 years work experience with a proven sales track record (Management experience would be added advantage)
1 year of proven work experience in a theme park/leisure/hospitality environment
Time management and planning skills, strong analytical skills, communication and negotiation skills
Travel, tourism and leisure industry knowledge
Proficiency in MS Office Fluency in Arabic, Mandarin or Hindi
Leadership skills
CRM software skills
Have all that.  Apply now!

Primary Location: Shared Services
Job: Managers (Head Of Section)
Organization: Sales
 Regular
Job Posting: Mar 29, 2017, 1:16:53 PM


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Job Description

Head of B2B Marketing - (17000020)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.

As the Head of B2B marketing, you will work closely with the Marketing and the Sales Team. You will be the brand guardian with responsibility for the implementation and execution of the marketing strategy across various disciplines in partnership with our Sales Partners - Tour Operators, Destination Management Companies, Hotels, Corporates, Schools, Trade and Travel Partners, etc. in local and key international markets. You will through a close association with Customer Relationships Management, Public Relations & social media, sales and internal departments such as guest experience ensure integration, consistency and approval across activity and campaigns.
Plan and manage sales marketing collateral production for and with Trade Partners.
Assist sales team in partner meetings
Plan and execute marketing campaigns with key travel and trade partners
Follow up with advertising and media agencies
Manage Parks cross-Park promotions
Follow up on execution of the B2B portal contents and development
Manage synergy with Yas Island assets
Support and create all online materials to promote and train Trade Partners
Co-ordinate Trade shows and Road shows

Qualifications

Educated to degree level or equivalent in business, marketing or equivalent (marketing-related professional qualification would be an advantage)
You have a minimum of 5 year’s marketing experience, across the relevant disciplines ideally; advertising, promotions, project management, online, research and analysis. Previous experience in trade marketing experience within Tourism and Leisure will be an added advantage.
You have strong experience managing agencies and have exposure to managing projects.
Experience in digital marketing will be an advantage.
If you have previously worked in theme parks, attractions or entertainment venues, this is certainly an advantage but not mandatory.
Experience of working in the UAE or GCC countries in a marketing environment would be a plus.
You have strong communication and presenting skills.
You are comfortable crunching numbers and used to working with narrow deadlines. Commercially astute with strong budget management and forecasting abilities.
You are a natural team leader with a confident, assertive but approachable personality that can bring smiles to our colleagues, partners and stakeholders.
You can fluently speak Arabic (preferable not mandatory)
If this sounds as exciting to you as our leisure facilities, then apply now or connect with us to know more.  We would love to hear from you!

Primary Location: Shared Services
Job: Managers (Head Of Department)
Organization: Marketing
 Regular
Job Posting: Mar 15, 2017, 1:20:06 PM


Job Description

Customer Relationship Management and Cross-Park Support Manager - (1700002Y)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.
As the Customer Relations Management (CRM) and Cross Park Support Manager will champion the digital efforts of the marketing team, ensuring CRM is woven into the fabric of marketing activity. They will continuously strive to identify new and creative opportunities to leverage data-driven marketing to implement additional processes, campaigns, functions and audiences.

This position is responsible for the up-keep, population and efficiency of the website, (in terms of park and brand specific functionality and content). Leaning heavily towards the CRM project, they will champion and lead efforts to drive targeted traffic to the site, putting the correct message in front of the right audience at the right time.

Working closely with the IT team, implement, execute and report on the CRM programme from the park’s point of view, tailoring communications to the right audience.
Works with the CRM team to develop and test assumptions and insights to target prospective and higher spending guests, eventually creating an automated segmentation model.
With the CRM Manager, effectively and efficiently market to these groups using various tools and initiatives across the entire marketing mix.
Implement, execute and report on a digital communication plan, including growing sign-ups and anticipation of an up-coming visit.
Analyze, report, recommend and continuously improve all digital and CRM activity through various analytic tools.
In collaboration with Marketing Manager, manage production of digital platforms for the Theme Park.
Ensure the website is populated, maintained and efficient at communicating the various stages of the park’s development.
Proactively implement Search Engine Optimisation to improve efficiencies and reduce the need of paid-for media.
Work closely with the media agency to devise and implement digital media buys to drive traffic to the website and convert.
Come up with initiatives, ideas and insights to drive traffic to the website.
Continuously think of and implement ideas to drive conversion, upsell and repeat purchases pre, during and post visit.
Drives and executes transformation projects dedicated to increase customer knowledge and monitor customer experiences and satisfaction.
Ensures that CRM and digital channels dovetail into the social media strategy and liaises with the social media team.

Qualifications

You could be the perfect fit if you:
Have a degree in a marketing, digital or business field
Have 2 years’ working in a digital environment
Have working knowledge of HTML, CSS, and JavaScript development and constraints
Are experienced in project management and digital product development
Have a strong understanding of mobile platforms and technologies
Have previous proven commercial online marketing experience, preferably within an attraction/leisure environment
Have experience in using a CRM tool, managing websites, working with a content management system and using web analytics tools, such as Google Analytics
Are experienced with all forms of digital advertising and retargeting
Have strong project management skills, communication skills, organizational skills and highly deadline driven
Are proficient in writing, speaking, and understanding the English language.
Have experience in multi-variant testing, using MS Dynamics, Emarsys Marketing Automation and WordPress Content Management System
Know a second language (ideally in Arabic)
If this sounds as exciting to you as our leisure facilities, then apply now or connect with us to know more.  We would love to hear from you!

Primary Location: Shared Services
Job: Managers (Head Of Section)
Organization: Marketing
 Regular
Job Posting: Mar 21, 2017, 10:32:00 AM

Job Description

 Customer Data and Business Intelligence Manager (Fixed-Term) - (17000049)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.

As part of the Yas Connect programme, as a Customer Data and Business Intelligence Manager you will be responsible for delivering an optimal analytical solution.  Also enable Farah to capture comprehensive business insights that will shape business decisions and drive business value.
Note: This role will represent the business in the rollout of the Customer Data, Analytics, Insight and BI workstream but must have a firm technical understanding.
Proactively scope and prioritise requirements for customer data, analysis and enterprise reporting needs across multiple functional areas.
Ensure historical and future data is sourced, structured and integrated to meet the business’ current and future reporting needs, including a single customer view.
To support the business in prioritising the Customer Data and BI workstream releases.
Establish governance, standards, policy and processes around Data and Business Intelligence.
Represent the business in leading the development of tools with a focus on quality, efficiency and flexibility.
Provide to internal clients the framework for regular reports and ad hoc analysis, including the interface and delivery of reports.
Identify and apply best practice analytics so that actionable information is available.
Ensure that all related projects and workstreams are coordinated.
Address data ownership, usage and dissemination within Farah.
Establish BI self-service and roll out to the organisation.
Identify training needs for users and super users and future product owner.
Coach and train internal resources to develop reports and undertake analysis in support of strategic initiatives and operational business decisions.
Handover all aspects of the role to identified internal resources at the end of the assignment.

Qualifications

As an ideal candidate you must have:
A degree in a related field
8-10 years progressively responsible experience in advanced analytics and implementation of different business intelligence tools in complex business environments
The ability to understand the business context and strategy
Working experience with agile software development
Experience with managing projects and multiple stakeholders
Knowledge of best practices and trends in BI and Customer Experience
A strong understanding of Customer Experience systems
The ability to understand both the business and technical view and translate between the two
An understanding of data modelling, data security and local privacy laws
This role is fixed-term for a year period.

If this sounds as exciting to you, then apply now or connect with us to know more.  We would love to hear from you!

Primary Location: Shared Services
Job: Managers (Head Of Department)
Organization: Strategy & Business Development
 Regular
Job Posting: Apr 5, 2017, 5:26:26 AM

Job Description

Events & Production Manager - (1700004V)

Description

At Farah we thrive on seeing happy guests, colleagues, and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.

The Events and Production Manager supports the execution and delivery of events and show production strategy at assigned properties and events; is responsible for planning and executing seasonal and special events; and provides support across daily entertainment offerings as needed. The Events and Production Manager works with the team as an active participant in achieving artistic goals, ensuring consistent quality, sharing knowledge with the team, leading and supporting production and execution of events/shows while maintaining a positive attitude in the workplace, guaranteeing high standards in the delivery of all offerings and preserving production and execution values across the parks.
Works with Entertainment teams and interdepartmental partners as an active participant, guaranteeing a high level of performance and production values for entertainment offerings.
Provides management and operational coverage at entertainment events and at shows/venues as requested.
Leads and executes entertainment special events to include marquee and seasonal celebrations, corporate functions, birthday parties, team buildings and other events promoted by the company.
Maintains a shared portfolio of vendors and suppliers in conjunction with the parks and Entertainment Projects Manager.
Creates and updates entertainment asset inventories.
Manages and maintains entertainment owned event assets in each required facility ensuring tidiness of areas such as warehouse, green rooms and other back of house Entertainment earmarked spaces.
Ensures Entertainment storage areas are maintained, kept clean and organized and assets are properly labeled and accounted for in inventory levels.
Financial responsibilities including project budget creation, procurement and purchasing, tracking and reporting observed company policies and delegation of authority.
Organizes and runs production meetings, debrief and other meetings as required to both internal and external stakeholders.
Assembles project/event production books and documentation for both working use and historical archival.
Creates installation and de-rig and event run schedules as requested and maintains schedules, updating them and stakeholders when changes take place.
Supports production and events rehearsals as needed while distribute events and show reports.
Oversees installation, execution and de-rig of events as required, to include hands on work as required.
Takes part in coaching and counselling matters and provides guidance and mentorship to Entertainment colleagues to assist in developing bench strength and succession plans.
Occasional international travel as required.
Acts as entertainment manager on duty and also additional duties as reasonably requested by senior management.

Qualifications

If you think you have below requirement, apply now!
Bachelor’s Degree in the arts or related fields (Any technical Theatre discipline would be added advantage)
Minimum of 5 years in theme park entertainment or events, or 8 years of experience in the entertainment industry including large scale productions/events (preferably entertainment and theme park industry)
3 years recent experience working client-side in the events industry
Working knowledge of industry safety standards and codes; industry trends and vendors
 Ability to read blueprints and related construction/design documents
 Leadership skills; computer skills; proficiency in English
 Ability to call events and shows; report creating and distribution; schedules creation and execution; development of show/events manuals
Stage management experience; lighting, sound and projection programming; winch operation; rigging; video editing; music knowledge; project management

Primary Location: Shared Services
Job: Managers (Head Of Section)
Organization: Entertainment
 Regular
Job Posting: May 1, 2017, 2:58:13 PM

Job Description

Direct Marketing Manager - (1700002X)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.
As the Direct Marketing Manager you will be responsible for leading the direct marketing work, reviewing and revising practices based on success measured against agreed KPIs. She/he will be in charge of development and execution of all DM Campaigns to expand trend sales and Return on Investment, maximizing results on B2C and B2B2C promotions.  She/he will also assist the Digital and Direct Marketing Director in defining the vision and the strategy for Farah Leisure Parks (Ferrari World Abu Dhabi and Yas Waterworld) customer experience for all touch points and implements this vision for all digital platforms.
Develop and implement strategy to identify and grow revenue streams from DM activities.
Lead the direct marketing activities to improve campaign analysis and evaluation including benchmarking key performance indicators and developing  business cases with revenue management.
Implement, measure and report performance of all direct marketing campaigns, and assess against goals (ROI and KPIs).
Develop operational plans and budgets within direct marketing that will help deliver growth plans through effective investment.
Promote Company service to identified potential partners to support growth in resident market.
Ensure direct promotions, include persuasive Call-to-Actions and opportunities to collect new customer data/acquisition.
Identify trends and insights, and optimize spend and performance based on the insights for direct marketing.
Brainstorm new and creative growth strategies for online and marketing and promotion revenues.
Design online, events/activations, co-marketing activities.
Collaborate with internal teams to create appropriately tagged landing pages and optimize user experience.
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Collaborate with agencies and other vendor partners as needed.

Qualifications

As an ideal candidate you must:
Have a bachelor's or master's degree in marketing, business administration, or any other field deemed relevant
Have extensive experience of direct and digital marketing ideally in a similar industry
Have strong background in customer acquisition, re-engagement and retention strategies
Have strong analytical, negotiations, planning skills
Be qualified in the areas of digital marketing and/or customer relationship management
Be experienced in creating web-pages and online forms on various CMS platforms.
Have experience with campaign tagging, google analytics and CRM
Interested in this opportunity? Apply now.

Primary Location: Shared Services
Job: Managers (Head Of Department)
Organization: Marketing
 Regular
Job Posting: Mar 21, 2017, 10:08:00 AM

Job Description

Applications Manager - (1700005F)

Description

At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.

This role is responsible for all aspects of managing the application for which it they are responsible for, providing first and second level support and managing the third level of support with the vendor. This role provides functional guidance to the business in relation to the application.
Responsible for identification and remediation of technology risks associated with the revenue system applications.
Reviews current status of system applications and prepares recommendations for systems improvements.
Responsible for application service management content and is accountable for the integrity of application attributes from a business and technical perspective.
Assists in determining project delivery and deployment dates for new product releases, feature and maintenance releases and regular corrective service or service pack releases.
Assesses business process requirements; analyzes structure and flow of work and data that support needs; evaluates possible solutions and implements and/or recommends solutions that support the organization’s strategies.
Responsible for establishing, managing and maintaining strategic relationships with business owners.
Performs as liaison between end-users, outside vendors, contractors and consultants to define and establish service and support requirements.
Investigates and resolves customer relationship problems and tracks vendor issues to resolution.
Performs system administration activities, which includes coordinating and managing the installation, and configuration of desktops, software and related application software upgrades.
Responsible for escalation to the technical team for infrastructure or database support/issues.
Responsible for configuration for the business related functions of the application.

Qualifications

As an ideal candidate you must have:
Degree in related technical/business areas or equivalent work experience (Bachelor’s degree in Computer science will be preferred)
Working experience on Eatec/IG will be preferred
MS SQL certification and ITIL foundation
PMP certification with 5 years’ experience in managing the application (2 years’ experience within the leisure industry will be added advantage)
Customer service, troubleshooting and root cause analysis, risk Management and change Management skills

Primary Location: Shared Services
Job: Managers (Head Of Section)
Organization: Information Technology
 Regular
Job Posting: May 17, 2017, 10:48:56 AM